Terms & Conditions

1. Introduction

These Terms of Business govern the engagement between Kinnecta Group Ltd (“Kinnecta”, “we”, “us”, “our”) and any client or visitor (“you”, “your”).

By accessing our website or engaging our services, you acknowledge and agree to these Terms.

Kinnecta operates as a strategic growth and systems firm, delivering intelligent digital infrastructure, automation frameworks, brand systems and advisory services.

2. Scope of Services

Kinnecta provides structured strategic and technical services including, but not limited to:

• AI & automation systems
• Digital growth infrastructure
• Brand identity systems
• Websites, applications & digital platforms
• Strategic advisory

All services are governed by a written proposal, statement of work or service agreement issued prior to project commencement.

No verbal representation shall alter agreed scope unless confirmed in writing.

3. Professional Standard

Kinnecta delivers services with reasonable skill, care and diligence consistent with industry standards.

However, business outcomes are influenced by variables beyond our control. We do not guarantee specific financial results, revenue performance or growth metrics.

Strategic execution remains a collaborative responsibility.

4. Client Obligations

Clients agree to:

• Provide accurate, lawful and complete information.
• Respond to requests, approvals and communications promptly.
• Ensure compliance of their business with applicable laws.
• Retain ultimate responsibility for decisions, approvals and deployment of systems.

Project timelines are contingent upon timely cooperation.

5. Fees & Payment Terms

Fees are defined within the relevant proposal or agreement.

Unless otherwise agreed:

• A deposit is required prior to commencement.
• Invoices are payable within 7–14 days.
• Late payments may accrue statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.

Kinnecta reserves the right to suspend work where payment obligations are not met.

6. Intellectual Property & Licensing

All proprietary methodologies, frameworks, systems architecture, automation logic, AI integrations and strategic processes developed by Kinnecta remain the intellectual property of Kinnecta Group Ltd unless expressly transferred in writing.

Upon full payment, clients receive a non-exclusive licence to use deliverables for agreed commercial purposes.

Kinnecta retains the right to reference completed work for portfolio, case study and marketing purposes unless otherwise agreed.

7. AI & Automation Disclosure

Where services involve artificial intelligence, automation systems or algorithmic processes:

• Outputs may contain probabilistic variability.
• Human oversight is applied where appropriate.
• Clients retain responsibility for final approval and deployment decisions.

Kinnecta shall not be liable for losses arising from autonomous decision-making by client-deployed systems without appropriate oversight.

8. Confidentiality

Both parties agree to treat confidential information with discretion and not disclose it to third parties without consent, except where legally required.

This obligation survives termination.

9. Limitation of Liability

To the fullest extent permitted by law:

• Kinnecta shall not be liable for indirect or consequential losses.
• Loss of profit, revenue, opportunity or goodwill.

Total liability for any claim shall not exceed the fees paid in respect of the relevant engagement.

Nothing in these Terms excludes liability for death, personal injury or fraud where such exclusion would be unlawful.

10. Termination

Either party may terminate engagement in writing in accordance with the relevant service agreement.

Deposits are non-refundable unless expressly agreed.

Work completed up to termination remains payable.

11. Governing Law

These Terms are governed by the laws of England & Wales.

Any disputes shall be subject to the exclusive jurisdiction of the English courts.